Great beach access but room issues

I really appreciated the location right on Alona Beach, which made for convenient access to the sand and nearby activities. The room was comfortable and clean, with a great internet connection. However, I was disappointed that the restaurant service was inconsistent, and I expected a bit more from the dining experience considering the location. Also, I found it frustrating that the happy hour deal for cocktails wasn’t honored as advertised.

The location was superb, right by the beach, and the homemade organic bites at the nearby Pyramid Restaurant were pure magic. I also loved how quick the staff was to resolve any hiccup with my room. they really put in the effort!

Consider trying local eateries nearby for authentic Filipino cuisine at better prices, as the resort's food may not satisfy all palettes.

Air conditioning functional|Safe present

Uncomfortable bed with lumpy pillows and sheets that didn’t fit properly. Broken toilet unable to manage toilet paper, requiring disposal in a bin. No hot water during my stay, unreliable shower heater that dripped constantly. TV operational issues with confusing remotes. Only two small water bottles provided daily with no kettle for hot drinks. Breakfast not available until 7:30 AM, not good for early risers.

woudl ve been nice if the toilet in my room woudl flush properly, but I guess that's asking for too much. and the bed, let’s talk about that lumpy disaster, I struggled to get a decent night's sleep. I almost gave a good review if only I'd been compensated for the absolute terrible experience.

Great beachfront location! The room is spacious and has a functional minibar. The staff were really helpful, especially in carrying our luggage. Breakfast at the nearby Pyramid restaurant was a highlight. However, the water closet height was uncomfortable for shorter guests. I found no kettle in the room, and the food at the hotel was average with limited vegetarian options. Wifi was inconsistent, which made planning our days a bit tricky.

I truly appreciated the lovely and attentive staff. they were quick to assist with my needs. The location is ideal, right on Alona Beach, making it easy to access various restaurants and activities. The air conditioning in my room was particularly effective, keeping me cool throughout my stay.

Limited dining options.

The beachfront location, the helpful staff, the delicious food was absolutely delightful.

Suitable for Couples seeking Beachfront Relaxation

The staff really went above and beyond helping us with our heavy bags they were super nice. We found the restaurant onsite pretty good too definitely enjoyed the prawns they were as good as I remembered from last time.

It wasn't cheap but still acceptable.

the air conditioning worked well, keeping the room cool. breakfast was served late.

lovely beachfront retreat with charming vibes

clean rooms, quality breakfast

inconsistent wifi

The view from the terrace was stunning, and the location could not be better, right in front of Alona Beach. The room was clean and equipped with cable TV. However, the restaurant prices were on the higher side, and while the food was decent, the seafood could be hit or miss.

Pleasant Stay with Room for Improvement

Had a decent experience, though some amenities need enhancement. The local restaurant, Pyramid, served delicious breakfasts. Juviebel and Paul were friendly and made the stay enjoyable. Ensure to inform the hotel about any needs before arrival for a smoother experience.

Had a fantastic time with my friends! The location was perfect, and we enjoyed diving near Balicasag Island, spotting some amazing marine life. The staff was super friendly and always helpful. We definitely recommend eating at the onsite restaurant. the meals were consistently great!

One downside was that we faced issues with the TV in our room. It was tricky to operate, which was kind of frustrating during downtime.

The location near the beach was perfect for our family of four, especially for our two little kids who loved the sand and swimming. We also enjoyed our visit to the nearby diving spots, which had incredible views and a variety of marine life.

My kids wished for more options during breakfast for little ones.